Privacy Policy – #ioMatterz
#ioMatterz is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information provided through our website, forms, registrations, communications, and services.
Who We Are
#ioMatterz is a professional development and training organization providing certification training, coaching, career advancement services, learning and development programs, and related professional support.
For questions regarding this policy, contact:
Purpose of This Policy
This policy explains how we collect and process your personal information when you:
Register for training, programs, events, or consultations
Submit information through website forms, LinkedIn forms, Eventbrite, or other registration platforms
Request course details, coaching information, or professional development services
Engage with our communications, website, or services
Opt in to receive email, phone, or SMS/text communications
Information We Collect
We may collect and process the following types of information:
Contact Information: Name, email address, phone number, and mailing address if provided.
Professional Information: Job title, company, industry, experience level, certification interests, training needs, and career goals.
Registration Data: Event selections, course preferences, training format preferences, scheduling details, and related registration information.
Communication Data: Messages, inquiries, consultation requests, email correspondence, form submissions, SMS/text message interactions, and phone communication records.
Transaction Data: Payment confirmations, invoices, order details, and registration confirmations. Payments may be processed by third-party providers. #ioMatterz does not store full payment card information.
Usage Data: Website interactions, analytics data, page visits, referral sources, device information, and general website activity.
This information may be collected through direct interactions with #ioMatterz, website forms, event registrations, third-party platforms, contracts, invoices, email communication, phone communication, or SMS/text messaging opt-ins.
How We Use Your Information
We use your personal information to:
Provide information about training programs, coaching, events, and professional development services
Process registrations and deliver purchased services
Respond to inquiries and consultation requests
Provide scheduling, appointment, event, and course-related updates
Send relevant service communications, confirmations, and follow-up messages
Support customer service and administrative operations
Improve our services, website, communications, and user experience
Comply with legal, regulatory, financial, and operational requirements
We will only use your personal information where permitted by law and where we have a legitimate business reason, contractual need, legal obligation, or your consent.
SMS/Text Messaging Privacy Notice
If you choose to opt in to receive SMS/text messages from #ioMatterz, we may send text messages related to training inquiries, course information, consultation follow-up, scheduling, appointment reminders, event updates, service notifications, customer support, and occasional promotional communications related to #ioMatterz services.
SMS consent is optional and is not a condition of purchase. You may contact #ioMatterz, register for services, or request information without agreeing to receive SMS/text messages.
Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of SMS/text messages. You may reply HELP for assistance.
#ioMatterz does not sell, rent, or share SMS consent, mobile opt-in data, or phone numbers with third parties or affiliates for their own marketing purposes.
How SMS Consent Is Collected
SMS consent may be collected through website forms, registration forms, booking forms, consultation forms, or direct opt-in requests.
When SMS consent is collected through a form, the SMS consent checkbox should be optional, not preselected, and not required to submit the form. The form should clearly state that by checking the SMS consent box, the individual agrees to receive text messages from #ioMatterz.
Providing a phone number alone does not automatically constitute consent to receive SMS/text messages. SMS consent must be provided separately through an opt-in checkbox, written consent, or documented verbal consent.
Data Sharing
We do not sell or rent your personal data.
We may share information with trusted third parties only when necessary to operate our business and deliver services, including:
Payment processors
Event and registration platforms, such as Eventbrite or LinkedIn
Email and communication tools
Website hosting and form providers
Analytics providers
Scheduling, customer relationship management, or administrative service providers
These third parties are only permitted to use information for specified business purposes and are expected to handle data securely.
SMS consent, mobile opt-in data, and phone numbers collected for SMS purposes are not shared with third parties or affiliates for their own marketing purposes.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet, email, or mobile networks is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
Deliver requested services
Maintain business and registration records
Meet legal, accounting, reporting, or compliance requirements
Support ongoing communication, unless you opt out or request deletion where applicable
You may request deletion of your personal information at any time by contacting us.
Your Rights
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Object to certain processing activities
Withdraw consent where processing is based on consent
Opt out of marketing communications
To exercise these rights, contact:
Marketing Communications
You may receive communications related to training, events, coaching, certification preparation, career development, and professional development opportunities.
You can opt out of email marketing by using the unsubscribe link in an email or by contacting us directly.
You can opt out of SMS/text messages by replying STOP at any time. You may reply HELP for assistance.
Third-Party Links
Our website, services, or communications may include links to third-party websites, platforms, or services. #ioMatterz is not responsible for the privacy practices, content, or security of third-party websites or platforms.
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website. Continued use of our website, services, or communications after updates are posted indicates acceptance of the revised policy.
Contact
For any questions, requests, or concerns regarding this Privacy Policy, contact: